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Certifications and Costs

Certification for Meaningful Use - Behavioral Health EHR

The concept of Meaningful Use speaks to 5 areas of health outcomes policy priorities

  1. Improving quality, safety, efficiency, and reducing health disparities

  2. Engage patients and families in their health

  3. Improve care coordination

  4. Improve population and public health

  5. Ensure adequate privacy and security protection for personal health information

Certification Details

  • Vendor Name: IMA Systems LLC

  • Date Certified (most recent): February 8, 2021

  • The product name and version: imaServe version 3

  • CHPL ID number:

Criteria Certified

The following are the criteria certified

  • §170.315(b)(10) Electronic Health Information export

  • 170.315(d)(1) Authentication, Access, Control, and Authorization

  • 170.315(d)(2) Auditable Events and Tamper-Resistance

  • 170.315(d)(3) Audit Report(S)

  • 170.315(d)(4) Amendments

  • 170.315(d)(5) Automatic Access Time-Out

  • 170.315(d)(6) Emergency Access

  • 170.315(d)(7) End-user Device Encryption

  • 170.315(d)(8) Integrity

  • 170.315(d)(12) Encrypt Authentication Credentials

  • 170.315(d)(13) Multi-Factor Authentication (MFA)

  • 170.315(g)(4) Quality management system

  • 170 315(g)(5) Accessibility-centered Design

The following certificates have been issued in the past for our product listing the modules and measures tested:

Not active: Certificate of Compliance 12-13-2015

Not active: Certificate of Compliance 12-23-2014

Not active: Certificate of Compliance 10-29-2014

Disclosure: This Health IT Module is compliant with the ONC Certification Criteria for Health IT and has been certified by an ONC-ACB in accordance with the applicable certification criteria adopted by the Secretary of Health and Human Services. This certification does not represent an endorsement by the U.S. Department of Health and Human Services


Additional software required:

  • PDF Viewer (i.e. Adobe PDF)

  • CSV viewer (i.e. Microsoft Excel)

  • Multifactor Authentication Client software from Duo OR Duo Universal OR Google Authenticator (inclusive of Microsoft Authenticator).

Additional costs that might be required to implement or use these capabilities:

  • Multifactor authentication: monthly fee per user

  • Training and Project Management: Charges for the training and consulting needed to effectively use these modules and integrate them at the provider’s organization.

Multifactor Authentication

imaServeWeb supports multifactor authentication using Two Factor Authentication. Each practice can configure any user to have Two factor authentication enabled at login. This is a user level permission.

Typically, a practice limits login for users to a defined range of IP addresses that are inside their network/firewall. When a user is granted permission to access imaServeWeb from outside this defined IP address range, Two Factor Authentication can be enabled within that user’s profile.

imaServe Desktop (windows/linux) does not support multifactor authentication as it is server based. The server resides within the network of the practice of system users.

Electronic Health Information Export

imaServe allows for the export of electronic health information for a single patient at any time on demand.  The extract is created in a timely fashion.  It contains the information described in 170.315(b)(10)(i)(A) in a machine readable PDF.  Access to this feature is role based and managed by System administrators.

Since imaServe is a behavioral health software solution, the data included will be of that limited subset of health information as required.

A population extract can be obtained in the same format upon request.  The resulting file would be a .zip file of all of the patient PDFs.  IMA would schedule this extract to run in the background and attended by a developer.

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