EHR

The process of identifying your agency’s needs when searching for an EHR can be daunting. There are 100s, if not 1000s of vendors clamoring for your business. How do you choose the right one without losing your focus? Most importantly the focus needs to be on the outcome-efficiency, compliance, and profitability.

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These are some of the areas that our customers tell us we excel at that make their life easier.

1. Identifying the current source of pain-What doesn’t work in your current system? How easy is it to tailor the system to your needs? The right EHR will take the pain away by making it easy to document your services. IMA makes the process flow smoothly allowing for the delivery of the services to be the focus, not the time to document.

2. Will the EHR meet your needs? Is it configured specifically for Behavioral Health, is it dynamic with constant industry changes, or is it a system not taking into account your unique programs trying to be all things to all services. IMA only focuses on Behavioral Health and as a result will allow you to always meet the needs of your clinics.

3. What type of support does the company offer after purchase? What is included in the set up, implementation and ongoing use of the software. What happens when you have questions? IMA stands with our customers as a partner to be sure the system works as asked and delivers what they need.

4. What is the industry reputation of the vendor amongst colleagues? Have you vetted the company-are they focused on the customer? Do they adapt to changes in the regulatory environment?Are their customers happy? At IMA we pride ourselves on integrity and open transparency with our customers. We have customers for over 20 years who have grown with us and our software.